How it works

How TrueLevel works

We'll always be straight with you about what TrueLevel is and isn't. Here's the whole model in plain language.

What we are

TrueLevel is an independent information and referral service. We publish genuinely useful guidance on foundation repair, and we connect homeowners with one vetted, independent foundation specialist who serves the Austin metro. We do not perform foundation work ourselves.

What happens when you reach out

  1. You tell us what you're seeing — through the quote form or the cost estimator.
  2. We pass your request to our vetted specialist — one local company we've checked out, not a list of competitors who will flood your phone.
  3. They give you a free on-site inspection — a real elevation survey and assessment, with no obligation.

How we're paid

TrueLevel is free for you. Our partner specialist compensates us for the connection. That arrangement is exactly why we publish our vetting criteria openly — our reputation depends on only sending you to a company we'd trust with our own home.

Your information

We don't sell your details to a list of contractors or data brokers. Your request goes to our vetted specialist so they can help you — full stop.

Frequently asked questions

Does TrueLevel perform foundation repairs?

No. TrueLevel is an independent information and referral service — we publish guidance and connect you with one vetted, independent foundation specialist who serves the Austin metro. We do not perform foundation work ourselves.

How does TrueLevel make money?

TrueLevel is free for homeowners. Our partner specialist compensates us for the connection — which is exactly why we publish our vetting criteria openly. Our reputation depends on only referring a company we would trust with our own home.

Will I get calls from multiple companies?

No. Your request goes to one vetted local specialist we have checked out — not a list of competing companies that floods your phone.

Does the on-site inspection cost anything?

No. The specialist provides a free on-site elevation survey and assessment, with no obligation to hire.

Do you sell my information?

No. We do not sell your details to a list of contractors or data brokers. Your request goes only to our vetted specialist so they can help you.

Talk to a vetted Austin foundation specialist

Tell us what you’re seeing and we’ll connect you with one trusted local specialist for a free inspection — no pressure, no spam, no reselling your info.